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Data Research and Analysis is a process of gathering, analyzing and
transforming the data into a required format.

Data analysis is outsourced to collect more information or knowledge for various business approaches. The main advantage of the Data Analysis is to focus on business information which helps them to classify the information as per their business needs.

BUSINESS PROCESS OUTSOURCING COMPANIES BUILD STRONGER CUSTOMER RELATIONSHIPS

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Customers, these days, have crucial importance on how you’re selling your services and what happens after they’ve completed a purchase. The drastic change in consumer behavior has placed immense pressure on companies to develop stellar customer service teams to keep up with rising, and ever-changing customer demands. Also, to keep customers happy and encourage brand loyalty and advocacy, many companies… Read more »

Strategic Training Sessions for BPO Professionals

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Employees are, undoubtedly, the most significant assets to any company and investing in talent is necessary for sustainable business growth and success. Dedicated training and development foster employee engagement and engagements are critical to the company’s financial performance. Customers’ expectations for services are always increasing, and BPO training is a crucial part of the process. Improving performance management and training… Read more »

Effective Workforce Management

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There is no doubt that BPO companies play a crucial role in helping businesses across domains substantially. Not only BPO firms ensure enriching business intelligence and analytics-driven solutions to clients, but they also help entrepreneurs achieve accurate insights regarding how varied mission-critical functions must be performed, managed, and monitored. To help clients leverage outsourcing’s strategic benefits, it becomes a must… Read more »

Motivational Session at RHDL (BPO Unit)

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One of the most important ways to keep your employees active and happy at work is to motivate them. RHDL (BPO Unit) very well understands the importance of motivation of the employees; hence, the company organized a motivational session in the office on 4th December’2020 in collaboration with ‘Lifez honour’, a Gurgaon based professional life coaching institute. The session was… Read more »

RHDL (BPO Unit) Family Celebrated the Festival of Lights

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RHDL (BPO Unit) is a family which celebrates each occasion and festival together with utmost fun and enthusiasm. Since, we know work gets tedious and even becomes monotonous, if lacks fun, excitement and variation. RHDL family celebrated Diwali with utter zeal and enthusiasm on 13th Nov’2020. It was a grand event with a lot of fun and frolic. The company… Read more »

Significant Benefits of Ensuring Strategic Training Sessions For BPO Professionals

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Employees are, undoubtedly, the most significant assets to any company and investing in talent is necessary for sustainable business growth and success. Dedicated training and development foster employee engagement and engagement are critical to the company’s financial performance. Customers’ expectations for services are always increasing, and BPO training is a crucial part of the process. Improving performance management and training… Read more »

Taking the city ahead with an international experience

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RHDL (BPO Unit) has years of experience in shaping and developing the career of numerous people by providing them with the best career opportunities and excellent working environment in their city, i.e. Kanpur. Through continuous hard work and dedication for the development of the organization, we’ve set a benchmark in the city in terms of being the best place to… Read more »

RHDL: The First International BPO In Kanpur

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When people were struggling in finding a decent job, they could not even think of earning a good Pay scale in Kanpur, the renowned Ratan group came up with a solution in the form of Ratan Housing Development Ltd. (BPO unit) with the world class facilities. The firm was established according to the global standards of Information Technology Enabled Services… Read more »

The operations floor has a capacity of 500 seats on cube predictive dialer with blended solutions, operating in three shifts with 24x7 support system.

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