RHD Limited (BPO Unit) help business process out sourcing
organizations manage and optimize their service offerings from end-to-end:

• Service provisioning — Analysts estimate that 80% of BPO offerings are highly customized. With us, Intuitive Business Process Mapping and Business Process Modeling facilities enable you to quickly and easily capture customer business requirements directly into the system. Further accelerating the provisioning process, the system’s “layer cake” approach to creating business process solutions allows you to re-use components that are common across your service offerings, and then to overlay that common foundation with elements that are specific to customers.

• International Business —We serve international clients too. One of our very prominent client in the global industry is - Dream Destination Canada. We help them with end to end solution and take care of their entire marketing needs. From lead generation to sales and after-sales services, all is taken care of by our brilliantly advanced teams, serving different departments.

• Intelligent process automation — The biggest recurring cost that business process outsourcing providers incur is for personnel, who manually perform tasks. RHD Limited (BPO Unit) drives new levels of Rule-Driven, straight-through process automation across your operation, increasing your efficiency and reducing costs.

• SLA compliance — With Pega BPO’s process optimization tools, rule-based process automation, and powerful business process monitoring console, you can offer ambitious SLAs and then meet them – helping you to win and retain customers.

• Continuous improvement — More than any other business process solution in the market, Pegasystems puts business users in control of business process creation and improvement. Leveraging innovative technology that automates most aspects of application coding, RHD Limited (BPO Unit) lets you quickly turn new business objectives into new automated and semi-automated services.

The best way to get to know about the quality of our services is to hear it from those whom we already work with.
Take a look at client and employee testimonials.

“I'm so lucky to have such a great team to partner with – cheers!”